Furbaby Insurance

Petbarn pet insurance

2.7
2.7 out of 5 stars (based on 15 reviews)

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About Petbarn Pet Insurance

Here, our team members love your pet just as much as you do. We know they’re more than just pets, they’re part of the family. That’s why Petbarn and over 800 Greencross Vets work together (with a promise) to care for them as if they were our own. We believe health and wellness isn’t about one thing, it’s about everything you do to care for your pet both physically and mentally. When it comes to pet food, we’ll always dish out the right advice. Our friendly team have perfected the science of meal-time, with over 210,000 hours of training in nutrition, which makes us real foodies! So, we’ll always recommend a complete and balanced diet that gets the vet’s tick of approval - and your pet’s lick of approval!

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Petbarn Pet Insurance Reviews from Australian Pet Owners

Love Petbarn Insurance

December 17, 2025

I received a booklet of discounts from them, easy claims process. Never regretted switching from a previous pet insurance to Petbarn. Kudos team!

Avatar for Madelaine S
Madelaine S

Very pleased

December 17, 2025

I just wanted to leave positive feedback regarding our Petbarn pet insurance. After my dog needed intensive veterinary care I’m so relieved that Petbarn actually did what our policy said they would do. When signing up for pet insurance you never know if it is going to be legitimate or if you’;re going to get stooged. I’m so relieved to say that claiming was a straightforward and smooth process and the response from Petbarn was really quick. This helped to alleviate some of the stress that arises when a pet is unwell. Thus I highly recommend Petbarn pet insurance based on our positive experiences.

Avatar for ShelleyB
ShelleyB

Really Happy

December 17, 2025

I only purchased pet insurance from Petbarn In December last year and they have been excellent. We have claimed several times and the process of claiming was easy and everything we claimed was covered. Highly recommend!

Avatar for Julia
Julia

Very happy

December 17, 2025

This is my first insurance claim. My cat needed surgery for a fractured leg & amputation. The vet proceesed everything with the insurer. I waited approx 20 – 30 minutes to be approved with no hassles what so ever. I also had minimal out of pocket expenses which I am truly grateful for. I am very happy with Pet Barn & yeah I will be telling all my friends / family to choose them. The vet even said to stick with them.

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CassandraC

Good service

December 17, 2025

Good and prompt service, friendly and quick response by customer service

Avatar for Lina
Lina

Pet Barn were excellent.

December 17, 2025

Pet Barn were excellent. I’ve insured all 3 dogs with them since birth and when my dog had a life threatening injury they gave pre-approval at the time he was admitted to hospital which allowed me to make an informed decision at the time. As it turned out they paid more than my entitlements under my policy but they honoured it anyway. When dealing with a very sick animal it was very comforting to know they honoured their promise and there was no additional cost to me – this is a high integrity company. Highly recommend

Avatar for Elaine S
Elaine S

The reviews displayed on this page include reviews submitted directly to Furbaby as well as reviews collected from publicly available third-party review platforms. Each review is clearly labeled with its source. Third-party reviews are referenced for informational purposes only and are not owned by Furbaby. All third-party reviews remain the property of their original authors and the platforms on which they were posted. We have reproduced these reviews as they appear in the public domain to help pet owners make informed decisions about pet insurance providers.

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