Pet Insurance Australia (PIA)
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About Pet Insurance Australia (PIA)
Pet Insurance Australia has earned a strong reputation for excellence, taking home multiple awards from trusted industry review platforms including ProductReview.com.au, Mozo, and Canstar. As a company that specialises exclusively in pet insurance, we pride ourselves on delivering cover that’s built with passion and purpose. Run by pet lovers, for pet lovers, our dedicated focus ensures a personal, caring approach to protecting your furry family members — and it shows in our customer satisfaction and industry recognition.
Contact info
- Pet Insurance Australia Locked Bag 9021 Castle Hill NSW 1765, Australia
- 1800 043 552
- [email protected]
- https://www.petinsuranceaustralia.com.au/
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Pet Insurance Australia (PIA) Reviews from Australian Pet Owners
I have never reviewed Pet Insurance Australia because I have been very angry with the organisation
I have never reviewed Pet Insurance Australia because I have been very angry with the organisation for a long time but the problem is that after 7 years you can’t change pet insurance organisations which is unacceptable.. with health insurance organisations for humans you can swap based on cheaper options but not with pets and this should be changed .. my pet insurance is now more expensive than my health insurance and as lots of people know, pet insurance Australia will try to find many reasons why not to pay .. I have taken out extra cover with Greencross which is part of Petbarn which cost an additional $600 but really good value .. and the vet I have is fantastic .. I find it interesting that they will give new customers discounts but don’t look after their long term customers .. my pet now cost $260+ per month .. friends told me it would have been cheaper to put all the 10 years of membership into a glass jar and paid any vet bills from the savings .. please to any new potential customers .. check out other pet insurance organisations please for your own good..
Comprehensive and Major medical.
Comprehensive and Major medical. PIA refuse to cover standard IVDD treatment such as hydo, acupuncture which are used with crate rest and medication. I have been with them for nearly 2 years and $0 payout on any IVDD claims as they are being treated conservatively. PIA acupuncture and hydrotherapy IVDD is not “alternative and complementary” as you claim. They are widely recognised primary treatment options for IVDD
The reviews displayed on this page include reviews submitted directly to Furbaby as well as reviews collected from publicly available third-party review platforms. Each review is clearly labeled with its source. Third-party reviews are referenced for informational purposes only and are not owned by Furbaby. All third-party reviews remain the property of their original authors and the platforms on which they were posted. We have reproduced these reviews as they appear in the public domain to help pet owners make informed decisions about pet insurance providers.