Furbaby Insurance

Bupa pet insurance

3.1
3.1 out of 5 stars (based on 16 reviews)

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About Bupa Pet Insurance

Bupa is a health and care company committed to helping our customers live longer, healthier, happier lives and making a better world. We offer a broad range of services, including aged care and retirement, dental, optical, health insurance, and community wellbeing initiatives, to improve the health of all Australians.

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Bupa Pet Insurance Reviews from Australian Pet Owners

Tthe insurance premiums are higher compared to other providers, and claims are rarely covered.

December 22, 2025

I recently requested to cancel my insurance policy, and immediately after, my account access was revoked despite the policy still being active. When I called customer service, I was told to submit my claim via postal mail. Additionally, the insurance premiums are higher compared to other providers, and claims are rarely covered.

Avatar for Kay
Kay

Just another example of how BUPA are taking advantage of customers.

December 22, 2025

Disgusting, after years of paying premiums my pet had an issue. BUPA charged me excess twice for the same condition as it rolled across the policy period renew, despite the policy renew occurring automatically, with no changes in cover. I understand this is part of the PDS, but again, just another example of how BUPA are taking advantage of customers.

Avatar for EmiW
EmiW

The reviews displayed on this page include reviews submitted directly to Furbaby as well as reviews collected from publicly available third-party review platforms. Each review is clearly labeled with its source. Third-party reviews are referenced for informational purposes only and are not owned by Furbaby. All third-party reviews remain the property of their original authors and the platforms on which they were posted. We have reproduced these reviews as they appear in the public domain to help pet owners make informed decisions about pet insurance providers.

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