Vets Choice pet insurance
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About Vets Choice Pet Insurance
Vets Choice insurance for pets was created in collaboration with the AVA and backed by a 25-year collaboration with Guild Insurance. The Australian Veterinary Association (AVA) is excited for Guild Insurance to be our long and valued partner and product provider for pet insurance. We are genuinely excited to offer Vets Choice to the pet insurance market, as we understand the important role that pet insurance can play in the life of a pet and a pet owner if something goes wrong. We look forward to our Pet Insurance venture, with the AVA continuing to work with Guild to ensure that Vets Choice is a high-class and competitively priced product developed for both pets and vets.
Contact info
- Vets Choice Locked Bag 32010 Collins Street East VIC 8003, Australia
- 1800 999 738
- [email protected]
- https://vetschoice.guildinsurance.com.au/
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Vets Choice Pet Insurance Reviews from Australian Pet Owners
Changing when our policy finishes this year
We have been paying per insurance for 2 years (in November) and recently had to make two claims. What they don’t tell you when you sign up is that if each claim comes under a different category you have a $200 excess. So for my dog eating a hot cross buns, it cost me $250 in vet bills, I got $50 back. After paying for 2 years, value of money, just isn’t there for us. They processed our claims quickly though which was good.
Price doubled in two years
Premium went from just over $500 to over $1000 in two years.
Be very aware that illness coverage is specific and limited.
We bought the Pro coverage thinking it was a good policy but got a rude shock when an illness claim – a lasting ear infection requiring couple of sedations to clean – was rejected. Turns out it’s not a specified illness in the Pro policy and only up to 1K in the Elite, which would have been next to useless to us. To add insult to injury, we submitted a request for pre-treatment authorization, which was overlooked in their system and only came to light when we called after the procedure. Knowing that it was not covered could have changed our approach.
If you look at this policy, make sure you read the specified conditions carefully and know that if you pet gets something outside of those, its on you. It’s easy to speed read the policy and think you have cover for illness when you don’t.
The reviews displayed on this page include reviews submitted directly to Furbaby as well as reviews collected from publicly available third-party review platforms. Each review is clearly labeled with its source. Third-party reviews are referenced for informational purposes only and are not owned by Furbaby. All third-party reviews remain the property of their original authors and the platforms on which they were posted. We have reproduced these reviews as they appear in the public domain to help pet owners make informed decisions about pet insurance providers.