Prosure pet insurance
- Unclaimed profile
Filters
About Prosure Pet Insurance
Prosure Pet Insurance was an Australian pet insurance provider offering cover for dogs and cats against accidents and illnesses, with flexible plan choices and options to tailor annual limits and benefit percentages. The policies were underwritten by The Hollard Insurance Company and administered by PetSure (Australia). While Prosure no longer issues new pet insurance policies, existing policyholders can continue their cover and make claims under the current arrangements.
Contact info
- PROSURE Locked Bag 9021, Castle Hill NSW 1765, Australia
- +61 (02) 9842 4800
- [email protected]
- https://www.prosure.com.au/
Compare pet insurance providers
(22)
|
(0)
|
(19)
|
(21)
|
(0)
|
(17)
|
(18)
|
(17)
|
(24)
|
(13)
|
(15)
|
(16)
|
(31)
|
(15)
|
(16)
|
(16)
|
(13)
|
(14)
|
(14)
|
(14)
|
(15)
|
(18)
|
(12)
|
(15)
|
(10)
|
(0)
|
(19)
|
(14)
|
(15)
|
(15)
|
(12)
|
(12)
|
(13)
|
Prosure Pet Insurance Reviews from Australian Pet Owners
This company is a joke
Go with another provider! You can only claim via mail. I pay less in car insurance. Customer service is non-existent. We’ve tried numerous times to update our details yet they still have the incorrect information on file.
Avoid! Bad value for money, make every claim difficult!
AVOID!!! Have been a member for a long time, and would have changed last time we had an issue, but my dog was too old to get insurance anywhere else. Always ask for vet history, even though it was irrelevant to the claim. Provided history for the first and only claim in 2018. Go to claim again, for the second time, and ask for more history. Dodgy. The matter wasn’t preexisting.
Worst company AVOID!!!!
Been with the company since my dog was a pup. The older she got the higher the rates went & they put the rates up without notification at all. They put the rate up twice in 1 year. You have to physically mail them details for your claim. They’re over priced. The phone service is terrible.
35% INCREASE: From $83 per month to $112 per month after 1 year (no claims)
I signed up my dog when we bought him as a puppy. He has been with Prosure for 1 year on Gold Cover, paying $83 per month. We just received the renewal notice and apparently now the price is $112 per month. THIS IS A 35% INCREASE! This is for a now one year old dog, with no health issues or claims. I don’t really know how to say anything more without getting abusive. Just totally stunned.
I would not recommend this company.
I would not recommend this company. The automatic annual increases applied by this company is unscrupulous and excessive. Watch out. First year for gold was $1,000 a year in GST. 2nd year auto-renewal (I missed) rose to over $1,600 in GST Who does a 60% increase? Year 3 they tried to renew for over $2,000 incl GST. When I called to cancel they offered a discount on the excessive $2,000 and bonus free months. No company can explain these increases by keeping up with CPI increases and even allowing for your pet ageing. If you pet lived to 10 years you would be up for $20,000 +. Yopu’re better off finding the cash, even with vet bills being so high.
The reviews displayed on this page include reviews submitted directly to Furbaby as well as reviews collected from publicly available third-party review platforms. Each review is clearly labeled with its source. Third-party reviews are referenced for informational purposes only and are not owned by Furbaby. All third-party reviews remain the property of their original authors and the platforms on which they were posted. We have reproduced these reviews as they appear in the public domain to help pet owners make informed decisions about pet insurance providers.