Furbaby Insurance

Medibank pet insurance

2.9
2.9 out of 5 stars (based on 15 reviews)

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About Medibank Pet Insurance

We’re a health company working to create Better Health for Better Lives by providing the best health and wellbeing experience for people across Australia. Building upon our 47-year history as one of Australia’s leading health insurers, our Medibank and ahm brands now support millions of customers to manage their health and wellbeing through personalised products and services. We’re investing in preventative health and reimagining healthcare to give people greater choice, better access and more control over their care. We’re partnering with doctors, hospitals and governments to deliver care in new ways – and growing and developing new health services through our Amplar Health business. We’re also working together to drive the change within Australia’s healthcare system to help ensure it can support our generation and those to come.

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Medibank Pet Insurance Reviews from Australian Pet Owners

Medibank Pet insurance premiums are reasonable.

December 23, 2025

Important to call out good experiences too with products and have only good things to say about Medibank Pet insurance, premiums are reasonable and our dog had an accident that required emergency surgery and then a followup surgery, both were covered without much hassle and the portal keeps you informed of the progress of the claim without having to be on the phone adding to what is already a stressful situation. Well Done.

Avatar for cathalc
cathalc

I'm very glad we are with Medibank.

December 23, 2025

My 12 yr old dog has been insured with Medibank most of her life. We have made good use of the policy over the years and are very glad we took it out! Claims are promptly and clearly dealt with. Friends complain to me about their pet insurances and Im very glad we are with Medibank.

Avatar for Madhouse
Madhouse

I was going to switch.

December 23, 2025

I called to cancel my policy and after speaking to the representative, the information given allowed me to make some alterations to current cover and cover more pets for less than the policy I was going to switch too. It was easy to make changes and add the additional pets over the phone!

Avatar for Leigh Wood
Leigh Wood

Communication is excellent.

December 23, 2025

My dog has been insured with Medibank Pet Insurance since he was a puppy and he is now 13 years old and I will continue with Medibank Pet Insurance. I have never had any issues with the claims that I have submitted over the years and claims have been paid promptly. Communication is excellent.

Avatar for JEN
JEN

I am very happy with the service

December 23, 2025

I would like to give Nathan from Medibank private pet insurance a big thumbs up as he was very courteous and was able to sort my problem out very quickly and effectively. I was very happy with the service and couldn’t recommend him and Medibank enough.

Avatar for Paul H.
Paul H.

I have been with Medibank Private since my dog was a puppy in 2011.

December 23, 2025

I have been with Medibank Private since my dog was a puppy in 2011. They have always paid promptly and been easy to deal with. I thought the latest policy was too expensive but that has been sorted out satisfactorily. I would recommend them for pet insurance

Avatar for Sue
Sue

Just can't thank Medibank enough.

December 23, 2025

I have had my pets insured with Medibank for approximately 17years. My dog Monty turned 17 a month ago. I received a price update on his policy, which was eye-watering and too much for me to consider, so I rang to cancel it. Rome from customer service was just so kind and advised me of a customer loyalty package that will help me for the next 3 months (free cover) for Monty and also D’Arcy. I just can’t thank him enough; this means so much to me. I am nearly 70 years old, and I still work. This gives me hope that people/companies still care.

Avatar for leonie.homeoffice
leonie.homeoffice

The reviews displayed on this page include reviews submitted directly to Furbaby as well as reviews collected from publicly available third-party review platforms. Each review is clearly labeled with its source. Third-party reviews are referenced for informational purposes only and are not owned by Furbaby. All third-party reviews remain the property of their original authors and the platforms on which they were posted. We have reproduced these reviews as they appear in the public domain to help pet owners make informed decisions about pet insurance providers.

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