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About Knose Pet Insurance
Knose is an award-winning pet insurance provider for dogs and cats in Australia. Knose began its journey in 2017 with a mission to make pet insurance simpler, fairer, and more accessible for all Australian pet owners. Since 2019, we've been trusted to protect over 68,000 pets, delivering over $32 million in benefits to help pet parents afford the best care. Our commitment is reflected in our 20+ excellence industry awards. As pet lovers, Knose believes you should never have to choose between your pet's health and your finances. That’s why Knose created straightforward, innovative pet insurance you can truly rely on, working closely with over 1,400 partners nationwide.
Contact info
- 81-83 Campbell St, Surry Hills NSW 2010, Australia
- 1300 356 642
- [email protected]
- https://www.knose.com.au/
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Knose Pet Insurance Reviews from Australian Pet Owners
The policy has great cover and a reasonable price.
I have been very happy with the level said service and support from Knose. They are very reasonable with their response time and payment of your claim. Knose are accessible by phone and their staff are always helpful. Knose provides a fantastic service to pet owners. The policy has great cover and a reasonable price.
Honestly have had great experiences with these guys.
Honestly have had great experiences with these guys. There is sometimes a bit of a wait between the claim and the payment, but they’re quite communicative about it and give updates when the claim has started to be processed etc. I have two dogs – one of them has had various issues and surgeries and she has never once been knocked back for a claim (aside from when I’ve mistakenly tried to claim for a consultation or vaccination, which they are not covered for – fair, imo). They also have left little notes on the claims that make it clear that there is a real person reading them – the latest one, which prompted me to leave this review, was on a claim for my dog’s second TPLO surgery, (effectively, “poor girl, her other leg! hope she’s feeling better”). It’s a tiny thing but it makes me feel better to know that there is a real person involved there.
I’ve never had issues getting money off of them and have never been asked for any additional justification or documentation. The lack of gap pay is a bit annoying but my vet puts the claim through directly to them for me (apparently they have a good relationship with each other) and it’s very hassle-free on my end.
I chose this provider after a bunch of research because it was one of the only ones that was not (at the time) owned by one of the other ones. I’m covered for 80%, not including dental. It’s a good plan and I appreciate that the exclusions are so easy to understand. I’ve been with them for ~3 years now.
I cannot recommend Knose more.
Knose has provided lifechanging assistance to our family, and have earned our loyalty for life. They have promptly and efficiently covered life saving and expensive care for our dog, and ensured we could focus on saving her life, rather than worrying about the costs. I cannot recommend Knose more.
I highly recommend them.
This is the first review I’ve written. Knose has exceeded my expectations and been responsive and emphatic, especially as my Kitten has had health complications during the year. Their customer service staff are excellent and they promptly review and process claims. I highly recommend them.
I can afford to provide my girl with the help she needs.
My Labrador Wink who is nine years old was recently diagnosed with leukaemia, She didn’t really show many symptoms and my vet picked it up at a yearly health check. I have had to make quite a few claims for blood test, MRI scans, and medications over the past weeks. The couple of times I have had to ring Knose the staff have been kind caring and attentive, my claims have been sorted and paid promptly, couldn’t ask for a better service. As for Wink she is getting a better blood count and I hope I can get a bit more time with her, hate to think of my life without her. I have been with Knose for four years now and they have been outstanding. Like all insurances it helps in a crisis, at least now I can afford to provide my girl with the help she needs.
Highly recommend!!!
Knose pet insurance is the best!! You up to 90% back, of the money you’ve paid out, it’s a win win!! They are always very fast in their reimbursements and they send you step by step updates!! Highly recommend!!!
Thank you Knose for saving our little baby.
Our beautiful little baby dachshund seems to love eating everything but the food we put in her bowl! We have had 2 trips to emergency vet in her first 6 months of life and Knose has been there for us both times. Considering we are new clients and her first stint was at 3 months I am overwhelmed with their support and coverage. It was such an easy process to claim and such a relief to know we could fix our little girl without financial burden. I don’t know if we could have afforded to help her the second time if it wasn’t for Knose. We are for ever grateful and will be lifetime supporters. Thank you Knose for saving our little baby.
The consultant was very patient and kind and helpful
The consultant called my vet for me to confirm items that were checked for my puppy as I was confused. She was very patient and kind and helpful and got back to me to let me know the outcome.
The consultant was very patient and kind and helpful
The consultant called my vet for me to confirm items that were checked for my puppy as I was confused. She was very patient and kind and helpful and got back to me to let me know the outcome.
Process of claim and receiving the funds was seamless.
I recently made the decision to purchase vet insurance and within 3 weeks unfortunately had to use it. Our Jack Russell X Terrier pup decided to go after a car and came off far worse. She had substantial surgery and was at three vets over a week. the decision to take vet insurance out with Knose was a very wise one which helped substantially with the final cost and the process of claim and receiving the funds was seamless. Our only issue now is keeping our sweet pup quiet as she heals.
The reviews displayed on this page include reviews submitted directly to Furbaby as well as reviews collected from publicly available third-party review platforms. Each review is clearly labeled with its source. Third-party reviews are referenced for informational purposes only and are not owned by Furbaby. All third-party reviews remain the property of their original authors and the platforms on which they were posted. We have reproduced these reviews as they appear in the public domain to help pet owners make informed decisions about pet insurance providers.