Furbaby Insurance

Real pet insurance

3.8
3.8 out of 5 stars (based on 31 reviews)

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About Real Pet Insurance

Taking out Real Pet Insurance is one simple thing you can do right now to protect your pet. You can give your dog or cat the loving care they deserve without worrying, because Real Pet Insurance covers up to 80% of eligible vet bills, and you can claim up to a maximum of $12,000 per year (exclusions, limits and sub-limits may apply. A $2,000 annual condition limit applies to Classic Accident & Illness Cover). And with no excess to pay, you won’t need to think twice about giving them the best possible care when they need it the most.

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Real Pet Insurance Reviews from Australian Pet Owners

Ease of claiming

December 23, 2025

Very happy with promptness of refund no issues or extra paperwork. Very easy to claim on line

Avatar for Susan
Susan

It’s been incredibly helpful!! Glad to have it

December 23, 2025

Have had pet insurance with Real for years now and despite premium increases they have always paid the 85% of our claims and there have been quite a few for us unfortunately. Very easy process and has helped enormously given the vet bills.

Avatar for Daniele
Daniele

Exceeded expectations

December 23, 2025

We recently have had to go through surgery and treatment for stomatitis for our dog sugar. It was very expensive and the ongoing medication is also very costly but we have been relieved with how our real pet insurance has covered majority of our out of pocket expenses. Very happy

Avatar for Claire
Claire

Excellent cover

December 23, 2025

Easy to deal with Company and claims settled promptly. Plenty of communication so you are not left wondering what is happening with your claim.

Avatar for GCa
GCa

Very comprehensive policy

December 23, 2025

Policy was easy to set up, is very comprehensive and a great peace of mind

Avatar for Kate Edwards
Kate Edwards

Pawsome insurance!

December 23, 2025

Our first experience with pet insurance, we didn’t think we would need it but then it hit us, our fur baby got sick. Real insurance made things so easy, the staff were friendly and understanding, the claim was easy (even my husband could fill out the form) and refund within days each time.

Avatar for Robert and Serena
Robert and Serena

A great experience

December 23, 2025

The lady I spoke with was friendly, good at listening, clear and informative. Her explanations were good and I understood what she was saying and why.

Avatar for Mary
Mary

Very Happy

December 23, 2025

We have been with Real Pet Insurance for a number of years now and they have always provided good service with a quick turn around with value for money options.

Avatar for Mark
Mark

Couldn’t have my pet family without you

December 23, 2025

Excellent customer service, fast reimbursement and good coverage. I have never had any problems with this policy.

Avatar for Christine
Christine

Love the Gap

December 23, 2025

We have had real pet insurance for about 16 years and have not had any problems with claims. I feel what we pay per fortnight is good. Claims are paid within a few days. And now they have the GAP payment. It takes about 10 minutes of your time but all you have to pay it the difference. If your vets has it i recommend using it.

Avatar for Kathy
Kathy

The reviews displayed on this page include reviews submitted directly to Furbaby as well as reviews collected from publicly available third-party review platforms. Each review is clearly labeled with its source. Third-party reviews are referenced for informational purposes only and are not owned by Furbaby. All third-party reviews remain the property of their original authors and the platforms on which they were posted. We have reproduced these reviews as they appear in the public domain to help pet owners make informed decisions about pet insurance providers.

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