Furbaby Insurance

insurance.com.au pet insurance

3.4
3.4 out of 5 stars (based on 17 reviews)

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About insurance.com.au

insurance.com.au is designed to simplify buying and managing insurance online, so finding the right policy is easy. Get on with life knowing you have quality cover all in one place. insurance.com.au offers Business, Travel, Pet and Health insurance, with more products coming soon! Go to insurance.com.au to get a quick and easy quote today or call our friendly support team on 1300 468 730.

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insurance.com.au Pet Insurance Reviews from Australian Pet Owners

Price increase a bit much

December 24, 2025

The price jump to increase one level of cover was exorbitant. Long term customers and those who don’t claim should be rewarded, in my opinion.

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Customer

I found the process to be quite clunky

December 24, 2025

I found the process to be quite clunky, having to repeat myself multiple times and phone calls not being returned when they were promised. I also got a call to complete my insurance process when I had already set it up so not sure what happened there.

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customer

I haven't had much contact

December 24, 2025

I haven’t had much contact, but when I joined the staff were helpful with explaining my options of cover.

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Carolyn Oude Melink

Let down in follow up on my enquiry

December 24, 2025

Assisted with qte on my insurance needs price has increased from previous year – customer support indicated, she would also email across information regarding Cyber Security insurance details yet to receive.

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Finance Broker

The reviews displayed on this page include reviews submitted directly to Furbaby as well as reviews collected from publicly available third-party review platforms. Each review is clearly labeled with its source. Third-party reviews are referenced for informational purposes only and are not owned by Furbaby. All third-party reviews remain the property of their original authors and the platforms on which they were posted. We have reproduced these reviews as they appear in the public domain to help pet owners make informed decisions about pet insurance providers.

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