Everyday pet insurance

I’ve only had to claim a couple of times but the experience is easy with Gap Only claiming as my vet does all the work Extremely happy with how quick the process is. Paying monthly by direct debit since 2022 Highly recommend

Both of the representatives I spoke to by telephone today were courteous and helpful. My call was to negotiate pricing, and, the company was willing to do so. Given the size of the company and my experiences with other large organisations, which are often quite rigid, I was pleasantly suprised! In addition, I’ve been happy with how quickly insurance claims have been handled.

I had the most amazing assistance from Ariel at Everyday Pet Insurance. He was most patient guiding me through the steps of renewal of my insurance. Mentioned both my babies by name which gives a personal touch. Everyday Pet Insurance should be proud to have him as an employee. This kind of service is hard to find. Thank you Ariel. From Beau and Blu Belle who signed up for another year of insurance.

This policy provides great value for money and thorough protection for our Fur Babies. I really love the “Gap only” offering that allows our vet to send the claim & docs directly to Woolies and within 15-20 mins have an outcome. We then only pay the remainder of the invoice meaning a significantly lower out of pocket spend.

We were concerned that the cost of pet insurance policy for our dog had risen considerably since last year and rang to ask if we could reduce the cover from Comprehensive Plus to Standard. The customer representative was polite and helpful. She took the time to explain the various levels of cover and the benefits involved and even offered a loyalty discount. We ended up staying with Comprehensive Plus because our dog, Beau had a bad allergic reaction to mould in the soil this year and there were a lot of vet bills and medications before he fully recovered. Also, being a Border Collie he tends to over-exert himself and can sometimes end up limping, so we’re glad that he’ll be staying on the Comprehensive Plus plan.

Amit was excellent. He was understanding and very generous to offer a waiver of payment for my policy due to its current unaffordability. I am grateful to Amit for his kindness and his caring compassionate disposition. Thankyou Amit.

As first time dog owners, we were unsure about getting pet insurance but something made us buy it and thank goodness we did. After much research we ended up going with everyday pet insurance and it has well and truly paid for itself in our pups first year. Had we not had pet insurance, I don’t think we could have continued to do all the investigations and surgeries we did. We are forever thankful we purchased it! Discounted grocery shops are another added benefit which then helps to offset the premium.

Katrina at Woolworths pet insurance was a pleasure to speak to. She managed my case in a Professional manner and very respectful. Thank you Katrina from Margaret and Trevor

My older cat unexpectedly got a potential cancer diagnosis, that required biopsies and tests, which were very expensive – especially before Christmas, and I was worried I wouldn’t be able to afford the treatment he needed. I was so relieved when the insurance covered the procedures, and although I sometimes think the weekly premiums are getting too expensive, in the moment I really felt it was worth it, and I appreciate that the vet could just put the claim through themselves, and got reimbursed really quickly, without me having to chase it up. Would definitely recommend!

I was assisted today by Nathan who was very friendly, knowledgeable and patient with my request. He acknowledged my concerns and was able to assist promptly. My experience was 10/10. Thankyou for your help. Also would like to say how good VET assist + where I am able to communicate with a VET 24/7 with any concerns and nil cost as it is included in my coverage. This has helped me immensely in getting prompt advice without the need to physically take my boy Hugo to the vet and also the cost saved in doing so. Very grateful for this service!

Here’s a big smile from Hugo to say thankyou!