Furbaby Insurance

Budget Direct pet insurance

1.4
1.4 out of 5 stars (based on 13 reviews)

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About Budget Direct

Since 2000, Budget Direct has had Insurance Solved for more than 3 million Australians. By offering dependable cover at a price that’s hard to beat, we’re challenging the market dominance of older, more established insurers in Australia. Our commitment to quality and innovation means you can get the cover you want, at a price you can afford, with all the features you’d expect — plus a lot more.

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Budget Direct Pet Insurance Reviews from Australian Pet Owners

I thought my policy was good value

December 18, 2025

I purchased PLUS cover and my older dog fell sick with a life threatening condition as she’s not desexed and this was disclosed on the questionnaire . Now because she wasn’t desexed they won’t pay although I have complied with the second section of desexing in the PDS and have a letter from the Vet clinic explaining no pre-existing issues and that the dog needed weight loss . So here I go through the complaints process now . It’s so annoying as only a vet nurse is on my claim not a vet . Their reasoning is unacceptable . I have paid $634 + $1261 this week for my dog . Give me a break please ! Thanks

Avatar for Jacquie B
Jacquie B

The reviews displayed on this page include reviews submitted directly to Furbaby as well as reviews collected from publicly available third-party review platforms. Each review is clearly labeled with its source. Third-party reviews are referenced for informational purposes only and are not owned by Furbaby. All third-party reviews remain the property of their original authors and the platforms on which they were posted. We have reproduced these reviews as they appear in the public domain to help pet owners make informed decisions about pet insurance providers.

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