About Pet Secure
Petsecure is no longer offering new pet insurance policies. However our existing customers are able to continue with their current pet insurance policy and continue to submit claims as per current claims procedures. We are grateful for all our loyal customers and will continue to provide our exemplary service into the future. We will also continue to maintain the information on this site for the benefit of our customers and visitors.
Contact info
- Pet Secure Locked Bag 9021, Castle Hill NSW 1765, Australia
- 1300 855 160
- [email protected]
- https://www.petsecure.com.au/
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Pet Secure Pet Insurance Reviews from Australian Pet Owners
A Must Have Insurance
My dog is 16 and a half, old for even a small dog. Early last year he had a cancerous tumor in the back of his nasal cavity. Animal Rescue Hospital treated him. He had radiation therapy and has Cushing’s desease so ongoing drugs for that also. We love our pet and without insurance he would be dead as it couldn’t be affordable. Thank you PetSecure.
Great company. Been with them 10 years. Never had a problem
I’m more than happy with the policy. Easy to set up. Claims are resolved very fast these days. Usually back in my bank within days. I have had a lot of heath problems with my dog and always worry it may not be covered. But I have never had an issue. When I have had to ring them they are always friendly and helpful. Highly recommend
Excellent
Very easy company to deal with.Claims gets reimbursed very quickly with out any hassle usually get my reimbursement within a week.I have been with Petsecure for the past 12 years and best decision.Thank you.
The security of Petsecure insurance
I’ve had my dog insured with Petsecure for ten years. Setting up the policy was relatively straightforward with the policy features clear. Claiming was initially quite cumbersome. However they have worked on the process and claiming is now very quick, easy and straightforward. Payment is prompt, within a week but often in a couple of days. The return on my claims have been high, about 90% but it depends on the policy and the vet cost of the procedure.
can do without pet insurance
This is our second policy with this company and they have been extremely easy to deal with claims were quick to be resolved been with them for 14 years & now 3 years.
Not stressing about vet bills – Fast refund
Vet sent in claim so all I needed to do was look after coco and not worry about my vet bill. Have 3 dogs insured and is such a relief not having to worry when they get sick.
Such a necessary part of owning a pet
I feel very comfortable having Petsecure as I have a dog with ongoing health issues. When claims are issued they are so prompt in processing and I am very happy with the benefits paid. I have been with Petsecure for many years, this being a policy for my second dog.
Reliable
I’ve been using pet secure for about 9 years for my 2 Cavaliers. I’ve never had any problems with claims and they are very fast. Happy to have peace of mind.
Great support, fast claim processing
Very happy with Petsecure, the policy is good value, have recently lodged a claim which was processed very quickly. I have been with this company for over 25 years and they have always been very reliable.
Pet insurance is a must for our beautiful boy
Yes good value. Around a fortnight to receive a refund, we have been with the fund for about 8yrs