Furbaby Insurance

RACQ Pet Insurance

RACQ Pet Insurance offers comprehensive coverage for both illness and injury, ensuring that your pets are protected throughout their lives. With high annual benefit limits and the option for coverage abroad, RACQ provides a flexible and robust insurance plan that covers a wide range of medical conditions, treatments, and emergency services. The optional Tender Loving Care (TLC) package allows pet owners to add routine care, making it a more complete solution.

4.125

Furbaby Expert’s Score

Details of the company

Name

RACQ Pet Insurance

Address

PO Box 4, Springwood, Queensland 4127

Phone number

13 1905

Accidental injury

Yes

Routine care

Optional with TLC package

Lifetime cover

Yes (as long as the policy is continuously renewed)

Reimbursement rate

Up to 80%

Cooling off period

Not specified

Excess options

Varies by plan and condition

Emergency boarding

Yes (up to $1,000 annually)

Consultations, vet visits

Included

What's good about RACQ Pet Insurance

RACQ Pet Insurance provides generous coverage for vet costs, covering up to 80% of eligible bills with an annual limit of $12,000. The policy also covers emergency boarding, euthanasia, and overseas travel, making it an excellent choice for pet owners who travel frequently. Additionally, the lifetime illness and injury coverage ensures that older pets continue to be protected as long as the policy is renewed without a break.

Why should we choose RACQ Pet Insurance?

RACQ pet insurance believes that one of the struggles of pet owners is finding the right pet insurance. An in Australia, 9 out of 10 pets are not insured. So, RACQ pet insurance goes to the rescue.

Pros

Cons

Location

Provider

Rating

Details

1.8

67 reviews

0

0 reviews

2.5

71 reviews

4

1 reviews

4.1

33 reviews

NA

0 reviews

RACQ Pet Insurance Reviews on Other Locations

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RACQ Pet Insurance Reviews

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Pet Insurance Policies Offered by RACQ

The insurance quotes and policies listed are subject to change. For the most accurate and up-to-date information, please refer directly to the provider’s website.

Policy

Coverage

Annual limit

Benefit percentage

Excess

Optional extra benefit?

Illness & Injury Cover

Covers illness, accidental injury, chronic conditions, and vet treatments

$12,000

Up to 80%

Varies by plan

Optional: TLC package for routine care (e.g., desexing, teeth cleaning)

Pet Abroad Cover

Covers illness and injury while traveling with your pet to New Zealand or Norfolk Island

Same as above

Up to 80%

Same as above

Included with Illness & Injury Cover

Annual Premiums

For Dogs

Breed

1 year old

5 year old
Cavoodle

$82.90

$121.09

Labrador

$121.49

$168.79

Staffordshire Bull Terrier

$107.12

$147.05

For Cats

Breed
1 year old
5 year old
Domestic Shorthair Cat

$45.75

$51.52

British Shorthair

$52.40

$59.06

What pet parents say about RACQ pet insurance

Nika1981 Absolutely the worst pet insurance I have ever had. Make you pay excess more than once on the same condition, take ridiculous amounts of time to finalise claims (had one that took over a month) and don’t even provide a breakdown of their payments to you…. Seems very disingenuous. They love keeping your money to themselves! If I could change provider I would but my dog is older with pre existing conditions. My other pets are with different insurer and it’s worlds apart.
Source: Product Review
Natalie Happy with RSPCA – Very happy with RSPCA Pet Insurance. They have been prompt & reimbursed nearly all claims we have made under our Economy Cover. Gives us the ability to ensure our pets can receive optimum vet care. Highly recommend.
Source: Product Review
Linda Johnson Insurance for dogs basically doubles when they turn 6; I believe this is standard practice amongst insurance companies that provide cover for pets. My dog's insurance was $2002 for her last policy, and it can't be paid monthly because she's getting "older" and may befall severe health issues or drop dead before the next policy period...
Source: Product Review
Stephanie Very Happy with RACQ Pet Insurance – I have summitted a few receipts for both my dogs and been well informed all the way with the payments etc. I have received a very fair payment from RACQ to cover these bills.
Source: Product Review
Southwind Pet insurer who actually cares about your pet – I have had different pet insurers for my extra large dog. While other insurers find all sort of excuses to refuse my claims, RACQ actually found one case when I forgot to submit a visit and asked me to resubmit. The online claim was fast and easy, and I usually have a response within a week. So far they have not rejected my claims. Highly recommended, one of the best insurers I have dealt with.
Source: Product Review

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    FAQs about RACQ Pet Insurance

    Still have a few things you’d like to clear up about RACQ pet insurance? We’re here to help!

    1. Injury: Not specified
    2. Illness: 21 days
    3. Specified Conditions: 6 months for cruciate ligament conditions

    RACQ Insurance Portal accessible from any device

    1. Network: Any licensed vet in Australia, New Zealand, or Norfolk Island
    2. Accessibility: Direct payment to vets is available, reducing out-of-pocket expenses (assumed based on standard industry practices)
    1. Online Chat
    2. Phone Support: Available Monday to Friday 8am to 8pm AEST (assumed based on standard offerings)
    1. Optional TLC package for routine care (e.g., desexing, microchipping, teeth cleaning)
    2. Coverage extended to New Zealand and Norfolk Island for travel

    Promotional offers and discounts mentioned may vary and are subject to change. For the most current promotions, please visit the provider's website directly.

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