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Petsy Pet Insurance
Petsy Pet Insurance is a leading provider of pet insurance in Australia. Established in 2019, Petsy offers comprehensive coverage for dogs, cats, puppies, kittens, and indoor cats, providing peace of mind for pet owners across the country. With a focus on exceptional customer service and a commitment to providing the best care for furry family members, Petsy has earned a reputation as a trusted and reliable provider in the industry, winning Canstar’s Outstanding Value Pet Insurance Award for three consecutive years (2023, 2024, and 2025) and maintaining 4.9 stars on ProductReview.com.au. With customizable policies offering up to $30,000 annual coverage with no sub-limits, fast claims processing, and transparent pre-existing condition assessments, Petsy is dedicated to ensuring that pets receive the care they need when they need it most.
4.95
Furbaby Expert’s Score
Details of the company
Name
Petsy Pet Insurance
Address
Suite 58, Mezzanine/388 George St, Sydney NSW 2000
Phone number
1300 952 790
Accidental injury
Yes
Routine care
No
Lifetime cover
Yes
Reimbursement rate
80% / 90%
Cooling off period
30 days
Excess options
Dental illness, Behavioural Conditions, Specialised therapies
Emergency boarding
Yes
Consultations, vet visits
Option to include or exclude
What's good about Petsy Pet Insurance
Petsy Pet Insurance offers comprehensive and customisable coverage options for both dogs and cats. Known for its high reimbursement rate and substantial annual benefit limits, Petsy is highly regarded for its straightforward claims process and customer service.
- Coverage for cats
- Coverage for dogs
Why should we choose Petsy Pet Insurance?
Pros
- Pre-existing condition assessment for transparency of coverage
- No sub-limits on claims
- Customisable policies
- High reimbursement rate
- Annual limit bonus for puppies and kittens less than 1 year old when signing up
- Option to remove coverage for vet consultations
Cons
- Exclusions for pre-existing conditions
- No new policies for pets over 9 years
- Higher premiums
- Waiting periods for certain conditions
Location
Provider
Rating
Details
Petsy Pet Insurance Reviews on Other Locations
These ratings are updated Monthly!
Petsy Pet Insurance Reviews
Petsy pet insurance reviews on Product Review
Petsy pet insurance reviews on Trust Pilot
Petsy pet insurance reviews on Google
Petsy pet insurance reviews on Choice
Petsy pet insurance reviews on Finder
Petsy pet insurance reviews on Compare Insurance
Pet Insurance Policies Offered by Petsy
Policy
Coverage
Annual limit
Benefit percentage
Excess
Optional extra benefit?
$5,000 / $10,000 / $25,000
Petsy Puppy Protection Plus
Accidents & illnesses
$6,000 / $12,000 / $30,000
$500 / $300 / $200 / $150 / $0
Dental Illness, Specialised Therapies, Behavioural Conditions
Petsy Puppy Protection Plus
Accidents & illnesses
$6,000 / $12,000 / $30,000
80% / 90%
$500 / $300 / $200 / $150 / $0
Annual Premiums
For Dogs
Breed
1 year old
$67.01
$95.94
Labrador
$153.17
$214.25
$97.48
For Cats
$38.03
$49.24
What pet parents say about Petsy pet insurance
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FAQs about Petsy Pet Insurance
Still have a few things you’d like to clear up about Petsy pet insurance? We’re here to help!
- Injury: 1 day for specified injuries
- Illness: 14 days for illnesses
- Cruciate Ligament and Dental Illness: 6 months
- Petsy Portal from any device
- Ask your vet to email a copy of the invoice and clinical notes directly to Petsy
- Email invoice to Petsy directly
- Network: Any registered vet in Australia.
- Accessibility: Direct payment to vets is available, reducing out-of-pocket expenses.
Phone support Monday - Saturday, 8am-8pm
None available
Multi-pet discount (5% off)
20% annual limit bonus for puppies signing up when 6 months or younger, 10% annual limit bonus for puppies or kittens buying policies less than 1 year old, and older than 6 months
Please note: Promotional offers and discounts mentioned may vary and are subject to change. For the most current promotions, please visit the provider's website directly.