Furbaby Insurance

Pet Plan Pet Insurance

Petplan Pet Insurance provides a range of comprehensive policies to help pet owners cover unexpected veterinary bills. With coverage options that include everything from routine vet fees to emergency care, Petplan ensures your pets are well taken care of. Their plans, tailored for various needs and budgets, offer peace of mind by covering a wide array of medical treatments, accidents, and illnesses.

3.02

Furbaby Expert’s Score

Details of the company

Name

Pet plan pet insurance

Address

1-3 Smolic Court, Tullamarine VIC 3043, Australia

Phone number

1300 731 324

Accidental injury

Yes

Routine care

Optional

Lifetime cover

Yes

Reimbursement rate

Up to 80% (varies by plan)

Cooling off period

Not specified

Excess options

$150, with variations based on breed and age

Emergency boarding

Yes

Consultations, vet visits

Included

What's good about Pet Plan Pet Insurance

Petplan offers three levels of coverage—Superior, Mid-range, and Safety-net—each designed to cater to different needs. The Superior plan stands out for its extensive coverage, including veterinary fees up to $20,000, alternative treatments, and third-party liability cover up to $5 million. The plans also offer protection for accidents, illnesses, and even death from injury or illness. With no waiting period for accidental injuries and flexible excess options, Petplan is ideal for those looking for robust, reliable insurance for their pets.

Why should we choose Pet Plan Pet Insurance?

Pet plan pet insurance believes that one of the struggles of pet owners is finding the right pet insurance. An in Australia, 9 out of 10 pets are not insured. So, Pet plan pet insurance goes to the rescue.

Pros

Cons

Location

Provider

Rating

Details

2.8

772 reviews

NA

0 reviews

NA

0 reviews

NA

0 reviews

NA

0 reviews

3.9

13 reviews

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Pet Insurance Policies Offered by Pet Plan

The insurance quotes and policies listed are subject to change. For the most accurate and up-to-date information, please refer directly to the provider’s website.

Policy

Coverage

Annual limit

Benefit percentage

Excess

Optional extra benefit?

Superior Plan

Comprehensive injury & illness cover, alternative treatments, third-party liability

$20,000

Up to 80%

$150 (varies by age/breed)

Death from illness/injury, boarding fees, advertising/reward

Mid-range Plan

Injury & illness cover with alternative treatments

$15,000

Up to 80%

$150 (varies by age/breed)

Death from illness/injury, boarding fees, advertising/reward

Safety-net Plan

Basic injury & illness cover with alternative treatments

$10,000

Up to 80%

$150 (varies by age/breed)

Death from illness/injury, boarding fees, advertising/reward

Annual Premiums

For Dogs

Breed

1 year old

5 year old
Cavoodle

$57.83

$91.00

Labrador

$84.96

$127.80

Staffordshire Bull Terrier

$74.36

$110.91

For Cats

Breed
1 year old
5 year old
Domestic Shorthair Cat

$52.40

$59.37

British Shorthair

$62.68

$71.94

What pet parents say about Pet Plan pet insurance

Glenys Williams This company rips people off. Have had my dog insured with them for 14 years without makin a claim. Now my dog has arthritis and needs monthly injections to control her pain. They paid the 1st few months and I had to pay the 20% excess, which was ok. However because I'm now entering a new policy year they want me to pay an extra excess of £115 before they restart paying my claims and yes still taking 20% of the claim as well. The government don't care, they give permission to these companies to rip us off. Its high time these insurance companies sorted and their policies reviewed by an independent adjuster. Over the years I have paid them in the region of £14,000 and now they just want more and more money from me. It will be cheaper for me to pay for my dog's treatment myself so I won't be bothering with any insurance again ever.
Source: Trustpilot
Tracey I have a young cat, premium went up after one small claim. 1 bout of diarrhea they make anything to do with the stomach exempt.
Source: Trustpilot
Stew wilson When our beautiful little staffie passed away in March petplan were amazing, The compassion they shown was wonderful,, We are in the process of adopting another dog from Dogs trust and Petplan with be our 1st call after signing the adoption forms.
Source: Trustpilot
Gemma Souter Disgusting customer service when trying to renew policy! They have increased my policy for 2 dogs 6 & 7 never claimed by over £800 a year and feel this is fair !
Source: Trustpilot
Vanessa What’s happened to Petplan? Call centre has changed, Claims are taking over a month to be resolved and even when they are the claims team are saying that information is required when it’s been submitted. No longer the helpful and efficient insurer they once were and I expect better from the leading and most expensive provider. So fed up I’m thinking of leaving them all together and all of my dogs have been insured with them over the years!
Source: Trustpilot

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    FAQs about Pet Plan Pet Insurance

    Still have a few things you’d like to clear up about Pet Plan pet insurance? We’re here to help!

    1. Injury: 1 day for specified injuries
    2. Illness: 14 days for illnesses
    3. Cruciate Ligament and Dental Illness: 6 months
    1. Petsy Portal from any device
    2. Ask your vet to email a copy of the invoice and clinical notes directly to Petsy
    3. Email invoice to Petsy directly
    1. Network: Any registered vet in Australia.
    2. Accessibility: Direct payment to vets is available, reducing out-of-pocket expenses.

    Phone support Monday - Saturday, 8am-8pm

    Multi-pet discount (5% off)

    20% annual limit bonus for puppies signing up when 6 months or younger, 10% annual limit bonus for puppies or kittens buying policies less than 1 year old, and older than 6 months

    Please note: Promotional offers and discounts mentioned may vary and are subject to change. For the most current promotions, please visit the provider's website directly.

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