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Pet Insurance Australia (PIA)

Pet Insurance Australia (PIA) provides comprehensive coverage options to protect pets from unexpected accidents, illnesses, and major health conditions. With flexible plans that include routine care and emergency boarding, PIA ensures that pets receive the best possible care in a range of situations. Offering coverage for conditions such as cancer, skin issues, ear/eye conditions, and gastrointestinal problems, PIA’s policies are designed to cover both routine and emergency treatments.

What We Like About Pet Insurance Australia (PIA)

PIA stands out by offering flexible coverage options, including emergency boarding, consultations, diagnostic tests, and surgery. The Major Medical Cover includes routine care as an optional extra, which is perfect for pet owners looking for extensive protection. Additionally, PIA provides a multipet discount of up to 15%, making it a cost-effective option for households with multiple pets. With a high annual benefit limit of up to $30,000, PIA ensures that pets receive the care they need for major conditions without causing financial stress to their owners.

Coverage for cats.

Coverage for dogs.

Details of the company

Name

Pet Insurance Australia (PIA)

Address

Locked Bag 9021, Castle Hill, NSW 1765

Phone number

1800 043 552

Accidental injury

Yes

Routine care

Optional under certain plans

Lifetime cover

Yes

Reimbursement rate

Up to 90% (varies by plan)

Cooling off period

Not specified

Excess options

$0, $100, $200, or $500 (varies by plan and condition)

Emergency boarding

Yes (up to $1,200)

Consultations, vet visits

Included

Why should we choose Pet Insurance Australia (PIA)?

Pet Insurance Australia believes that one of the struggles of pet owners is finding the right pet insurance. An in Australia, 9 out of 10 pets are not insured. So, Pet Insurance Australia goes to the rescue.

Pros

Covers accidental injuries, illnesses, and major conditions

Covers cancer, skin conditions, ear/eye conditions, and gastrointestinal issues

Includes emergency boarding coverage (up to $1,200)

Offers multipet discount (up to 15%)

Routine care available under Major Medical Cover

Cons

Waiting period for illness (30 days) and cruciate ligament conditions (6 months)

Pre-existing conditions not covered unless reviewed after 18 months

Benefit percentage decreases to 65% for pets over 8 years (under Pet Essentials)

Limited coverage for tick paralysis and consultations in some plans

Higher excess for unrelated conditions under Comprehensive Cover and Major Medical

Pet Insurance Australia's rating around the web

Pet Insurance Australia reviews on other locations

These ratings are updated Monthly!

Name

Rating

(out of 5)

2

Read reviews

There are 2 Reviews.

0

Read reviews

There are 0 Reviews.

4.7

Read reviews

There are 457 Reviews.

4.2

Read reviews

There are 2078 Reviews.

1.6

Read reviews

There are 199 Reviews.

0

Read reviews

There are 2 Reviews.

Name

Rating out of 5

Details

2

There are 2 Reviews

0

There are 0 Reviews

4.7

There are 457 Reviews

4.2

There are 2078 Reviews

1.6

There are 199 Reviews

0

There are 2 Reviews

Pet Insurance Policies

Pet Insurance Policies Offered by Pet Insurance Australia

The insurance quotes and policies listed are subject to change. For the most accurate and up-to-date information, please refer directly to the provider's website.

Policy

Coverage

Annual Limit

Benefit Percentage

Excess

Optional Extra Benefits?

Pet Essentials

Covers specified accidental injuries and some illnesses, including tick paralysis

$6,000 ($1,000 limit per condition)

90% for pets under 8, 65% for pets 8+

$0

Routine care not included

Comprehensive Cover

Covers accidental injuries and illnesses, includes consultations, diagnostic tests, hospitalisation, surgery

$30,000

80%

Choice of $0, $100, $200, or $500 per unrelated condition

Optional routine care

Major Medical Cover

Comprehensive cover with additional routine care, higher limits for conditions like cruciate ligament

$30,000 (plus $145 for routine care)

80%

Choice of $0, $100, $200, or $500 per unrelated condition

Routine care included

Policy Coverage Annual Limit Benefit Percentage Excess Optional Extra Benefits
Pet Essentials Covers specified accidental injuries and some illnesses, including tick paralysis $6,000 ($1,000 limit per condition) 90% for pets under 8, 65% for pets 8+ $0 Routine care not included
Comprehensive Cover Covers accidental injuries and illnesses, includes consultations, diagnostic tests, hospitalisation, surgery $30,000 80% Choice of $0, $100, $200, or $500 per unrelated condition Optional routine care
Major Medical Cover Comprehensive cover with additional routine care, higher limits for conditions like cruciate ligament $30,000 (plus $145 for routine care) 80% Choice of $0, $100, $200, or $500 per unrelated condition Routine care included

Annual Premiums

For Dogs

Breed 1 Year Old 5 Years Old
Cavoodle $46.36 $82.49
Labrador $67.11 $111.49
Staffordshire Bull Terrier $54.02 $87.79

For Cats

Breed 1 Year Old 5 Years Old
Domestic Shorthair Cat $52.36 $62.23
British Shorthair $64.69 $115.02

What our customers say

David Whitton

Petsy were patient and thorough as I worked out my new puppy’s insurance. They answered all my questions and the online process was seamless. Very happy with no sub limits as well. Highly recommended.

Fisme

The entire Australian based team at Petsy are friendly, awesome and extremely helpful - thank you to Catherine, Alex, Carissa, Jenny N & Alison for all your support in the recent months. You guys are incredible.

Mohyddeen Elkayal

Petsy insurance was a great choice , they give you peace of mind when it comes to your the health of your precious Pets. I highly recommend them over any other pet insurance company. No wonder they have the best reviews.

Submit a review for Pet Insurance Australia

Contact Us

Frequently asked questions

Still have a few things you'd like to clear up about pet insurance? We’re here to help!

  • How Can I Make a Claim?

    PIA Insurance Portal accessible from any device

  • What Are the Waiting Periods?

    Injury: Not specified

    Illness: 30 days

    Specified Conditions: 6 months for cruciate ligament conditions

  • Vet Network and Accessibility

    Network: Any licensed vet in Australia

    Accessibility: Direct payment to vets is available, reducing out-of-pocket expenses (assumed based on standard industry practices)

  • Customer Service and Support

    Online Chat

    Phone Support: Available Monday to Friday 8am to 8pm AEST (assumed based on standard offerings)

  • Are There Any Additional Benefits?

    Multipet discount of up to 15% when insuring multiple pets under the same policy

    Routine care available as an option under the Comprehensive and Major Medical plans

  • Are There Any Discounts or Bonuses?

    Up to 15% off for insuring more than one pet

    Up to 2 months free on selected plans (terms and conditions apply)

    Please note: Promotional offers and discounts mentioned may vary and are subject to change. For the most current promotions, please visit the provider's website directly.

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