Furbaby Insurance

Guide Dogs Pet Insurance

Guide Dogs Insurance offers a range of pet insurance policies designed to cover injuries, illnesses, and emergency care for pets, with additional benefits tailored for registered guide dogs. The policies offer third-party liability coverage, providing extra protection for guide dogs up to $1 million. Multi-pet households can also benefit from a 10% discount when insuring more than one pet.

3.25

Furbaby Expert’s Score

Details of the company

Name

Guide Dogs Insurance

Address

Locked Bag 9021, Castle Hill, NSW 1765

Phone number

13 63 00

Accidental injury

Yes

Routine care

Optional with Premium Care

Lifetime cover

Yes

Reimbursement rate

Up to 85% (varies by plan)

Cooling off period

Not specified

Excess options

$0, $50, $100

Emergency boarding

Yes (up to $1,200)

Consultations, vet visits

Included

What's good about Guide Dogs Insurance

Guide Dogs Insurance stands out for its coverage of specific accidental injuries and illnesses, including tick paralysis. It also provides third-party liability coverage for registered guide dogs, which is a unique benefit up to $1 million. Emergency boarding coverage of up to $1,200 is offered if the pet owner is hospitalised. The Premium Care plan includes optional routine care for more comprehensive coverage, which can be useful for maintaining regular pet health.

Why should we choose Guide Dogs Insurance?

Guide Dogs Insurance believes that one of the struggles of pet owners is finding the right pet insurance. An in Australia, 9 out of 10 pets are not insured. So, Guide Dogs Insurance goes to the rescue.

Pros

Cons

Location

Provider

Rating

Details

NA

0 reviews

NA

0 reviews

4.1

427 reviews

2.5

2 reviews

4.0

74 reviews

NA

0 reviews

Guide Dogs Insurance Reviews on Other Locations

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Guide Dogs Pet Insurance Reviews

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Pet Insurance Policies Offered by Guide Dogs Insurance

The insurance quotes and policies listed are subject to change. For the most accurate and up-to-date information, please refer directly to the provider’s website.

Policy

Coverage

Annual limit

Benefit percentage

Excess

Optional extra benefit?

Premium Care

Covers illnesses, specified accidental injuries, consultations, emergency boarding

$20,000

85%

$0, $50

Routine care (optional), third-party liability ($1M)

Comprehensive Care

Covers illnesses, specified accidental injuries, consultations, emergency boarding

$15,000

80%

$0, $50

Third-party liability ($1M)

Premium Care

Covers illnesses, specified accidental injuries, consultations, emergency boarding

$15,000

75%

$0, $100

Third-party liability ($1M)

Annual Premiums

For Dogs
Breed
1 year old
5 year old
Cavoodle

$88.40

$140.12

Labrador

$113.54

$179.96

Staffordshire Bull Terrier

$95.12

$151.23

For Cats
Breed
1 year old
5 year old
Domestic Shorthair Cat

$65.34

$103.56

British Shorthair

$65.34

$103.56

What pet parents say about Guide Dogs Pet Insurance

Nate V. Incredibly poor pet insurance for the price. The price is ~30% higher than comparable plans from other providers, but doesn’t include any additional benefits or service. I’m quite disappointed in the offering.
Source: Product Review
Kim A. This policy is terrible value. I have had the policy for 5 years and for four of them I have had an annual increase of 22-27%. The reason given is the age of the dog and potential conditions of the breed. The issue is they knew the dog was going to age and its breed when I got the policy. If they were transparent they would have factored in that information when the dog was a puppy and offered a price which annualised that information from the start. Instead they get you in with a $25 policy which has gone up to $130 in 5 years.
Source: Product Review
Gabbi I'm very happy with this insurance, they have been fantastic. The claims are reviewed so fast and money returned pretty much within couple days. Also very sympathetic with the loss of my beautiful dog. Thank you! I will continue with them for my other beautiful dog.. very well worth it.
Source: Product Review
Fran Pekin Consistent service excellence – I was lucky enough to receive help from Francis again today. Francis was calm, efficient, friendly and comprehensive with what I needed to happen. Francis even suggested some other online tips that were helpful for me to use with Guide Dogs online portal and stayed online while I set the systems in place for myself, to help me do my online Guide Dogs Portal jobs and ensure it went smoothly for me. Thanks very much Francis and thanks to Guide Dogd Pet Insurance for having such a great customer service system in place.
Source: Product Review
Susan Choosing the right pet insurer as once you do, previous diagnoses are not recognised by many other agents – Claims are easily made by uploading pdf's of proof through their app. Recognition of the application is made strait away. Costs teinbursted are credited to your bank account within 24 hours, alternatively a Representative would of contacted via email explaining the hold up or issue.
Source: Product Review

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    FAQs about Guide Dogs Pet Insurance

    Still have a few things you’d like to clear up about Guide Dog pet insurance? We’re here to help!

    Guide Dogs Insurance Portal accessible from any device

    Injury: Not specified

    Illness: Not specified

    Specified Conditions: 6 months for cruciate ligament conditions (can be waived)

    Network: Any licensed vet in Australia

    Accessibility: Direct payment to vets is available, reducing out-of-pocket expenses (assumed based on standard industry practices)

    Online Chat

    Phone Support: Available Monday to Friday 8am to 8pm AEST (assumed based on standard offerings)

    Third-party liability coverage for registered guide dogs (up to $1 million)

    Multi-pet discount (10%)

    10% multi-pet discount for insuring more than one pet

    Up to 2 months free on selected plans (terms and conditions apply)

    Please note: Promotional offers and discounts mentioned may vary and are subject to change. For the most current promotions, please visit the provider's website directly.

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