Choose Pet Insurance with Confidence
Data-backed scores from real pet parent experiences
No more guesswork, Our Expert Score analyses thousands of real reviews to help you choose the best pet insurance provider for your furry family member.
Trusted by 50K+ parents
Updated daily
4.7
Furbaby Expert’s Score
based on 12,487 reviews
Award Winning Pet insurance
#1 Customer Service
Fast Claims
Real Reviews Analysis
We analyse thousands of genuine customer reviews from Google, ProductReview, and more
Data-Driven Scores
Our algorithms weighs experiences, not marketing promises, to give you honest ratings
Compare in One View
See how all providers stack up side-by-side with our comprehensive comparison tool
What Powers The Furbaby Score?
Google Reviews
8.5K+ authentic customer reviews
ProductReview.com.au
12K+ detailed experience reports
Trustpilot
6,200K+ verified customer ratings
Furbaby Reviews
3,800K+ social proof ratings
Our algorithm analyses real customer experiences from trusted review platforms.
We take into account:
Whether they show up in multiple places people leave feedback — not just one.
How long they’ve been around and how many people have shared their experience, giving a sense of track record and reliability.
The general tone and sentiment of those experiences.
And how recently feedback has been posted — because what happened last month can matter more than what happened three years ago.
It’s not just about the number of stars — it’s about understanding the bigger picture.
Our goal? To help you quickly sense whether a provider is well-loved, active, and trusted by real pet parents like you. All of this helps paint a more complete picture of what it’s actually like to be a customer — from sign-up to claim time and everything in between.
Why Trust The Furbaby Score?
The pet insurance space can be overwhelming. Every provider claims to be the best — but we believe real-world experience from customers matters more than marketing.
It also considers how long a provider has been operating and when they began collecting reviews. Some providers may have lower average ratings simply because they’ve been around longer and have serviced a greater number of customers — resulting in more reviews and a broader range of experiences. Newer providers may appear to score higher, but often with fewer reviews and less operational history behind them.
We think that context — and scores across a number of review platforms — matters. The Furbaby Score is designed to reflect exactly that.
Independent
Built from real reviews left by real pet parents.
Balanced Analysis
We consider both positive and negative experiences, giving you a realistic picture of what to expect from each provider.
Always Current
Daily updates ensure you’re seeing the latest performance data, not outdated information from years past.
How to Use the Score
Three simple steps to find your perfect pet insurance match
Real Reviews Analysis
We analyse thousands of genuine customer reviews from Google, ProductReview, and more
Data-Driven Scores
Our algorithms weighs experiences, not marketing promises, to give you honest ratings
Compare in One View
See how all providers stack up side-by-side with our comprehensive comparison tool
We're Always Updating
As new reviews come in, the Furbaby Score updates, so our rankings reflect what’s happening right now
30K+
Reviews Analysed
Weekly
Score Updates
30+
Providers Tracked
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