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Petsy Pet Insurance
Petsy Pet Insurance is a leading Australian provider focused exclusively on pet insurance. Offering comprehensive cover for dogs, cats, puppies, kittens and indoor cats, Petsy lets pet owners tailor their policy with flexible benefit percentages (80% or 90%), annual limits up to $30,000 and no sub limits on covered conditions.
Recognised for its exceptional customer service and transparency, Petsy has won Canstar’s Outstanding Value Pet Insurance Award for three consecutive years (2023–2025) and maintains a 4.9-star rating on ProductReview.com.au. With fast claims processing, vet-submitted claim options and clear pre existing condition assessments, Petsy aims to make quality pet care simple and accessible.
4.95
Furbaby Expert’s Score
Details of the company
Name
Petsy Pet Insurance
Address
Suite 58, Mezzanine/388 George St, Sydney NSW 2000
Phone number
1300 952 790
Accidental injury
Yes
Routine care
No
Lifetime cover
Yes
Reimbursement rate
80% / 90%
Cooling off period
30 days
Excess options
Dental illness, Behavioural Conditions, Specialised therapies
Emergency boarding
Yes
Consultations, vet visits
Option to include or exclude
What's good about Petsy Pet Insurance
Petsy stands out for its pet-only focus and customisable cover options. You can tailor your policy by choosing the benefit percentage, annual limit and excess to suit your budget and your pet’s needs. All Petsy policies come with no sub limits on covered conditions, meaning you’ll have one clear annual limit that applies to all eligible treatments.
Petsy also rewards early sign ups with an annual limit bonus of up to 20% for pets insured before they turn one, giving young pets extra protection as they grow. Claims can be submitted directly by your vet, and the process is designed to be quick and transparent. With award-winning customer service, flexible options and clear pre existing condition assessments, Petsy offers a balance of value, simplicity and peace of mind.
- Coverage for cats
- Coverage for dogs
Why should we choose Petsy Pet Insurance?
Pros
- No sub-limits on covered conditions such as hip dysplasia, cruciate ligament, IVDD
- Customisable cover: choose benefit %, annual limit and annual excess
- High reimbursement rate up to 90%
- Annual limit bonus for puppies and kittens less than 1 year old when signing up
- Option to remove coverage for vet consultations
Cons
- No routine care
- No new policies for pets over 9 years
- Being highly customisable means you’ll need to ensure you selected the right options for your pet’s risk level
Location
Provider
Rating
Details
Petsy Pet Insurance Reviews on Other Locations
These ratings are updated Monthly!
Petsy Pet Insurance Reviews
Petsy pet insurance reviews on Product Review
Petsy pet insurance reviews on Trust Pilot
Petsy pet insurance reviews on Google
Petsy pet insurance reviews on Choice
Petsy pet insurance reviews on Finder
Petsy pet insurance reviews on Compare Insurance
Pet Insurance Policies Offered by Petsy
Policy
Coverage
Annual limit
Benefit percentage
Excess
Optional extra benefit?
Petsy Pet Protection Plus
$5,000 / $10,000 / $25,000
Petsy Puppy Protection Plus
Accidents & illnesses
$6,000 / $12,000 / $30,000
$500 / $300 / $200 / $150 / $0
Dental Illness, Specialised Therapies, Behavioural Conditions
Petsy Puppy Protection Plus
Accidents & illnesses
$6,000 / $12,000 / $30,000
80% / 90%
$500 / $300 / $200 / $150 / $0
Annual Premiums
For Dogs
Breed
1 year old
$67.01
$95.94
Labrador
$153.17
$214.25
$97.48
For Cats
$38.03
$49.24
What pet parents say about Petsy pet insurance
Submit a review for Petsy Pet Insurance
FAQs about Petsy Pet Insurance
Still have a few things you’d like to clear up about Petsy pet insurance? We’re here to help!
- Accidental Injury: 1 Day
- Illness: 14 days for illnesses
- Dental Illness: For pets under 1 year old- 14 days. For pets 1 year or older- 6 months
- Specified Conditions: 6 months
- Behavioural Conditions: 6 months
- Petsy Portal from any device
- Ask your vet to email a copy of the invoice and clinical notes directly to Petsy
- Email invoice to Petsy directly
- Network: Any registered vet in Australia.
- Accessibility: Direct payment to vets is available, reducing out-of-pocket expenses.
Phone support Monday - Saturday, 8am-8pm
Dental illness, Behavioural Conditions, Specialised therapies as optional extra benefits. (Pet must be under 3 years old to add on).
Multi-pet discount (5% off)
20% annual limit bonus for puppies signing up when 6 months or younger, 10% annual limit bonus for puppies or kittens buying policies less than 1 year old, and older than 6 months
Please note: Promotional offers and discounts mentioned may vary and are subject to change. For the most current promotions, please visit the provider's website directly.