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Pet Circle pet insurance

Pet Circle Pet Insurance is a leading provider of pet insurance in the Australia. Established in 2003, Pet Circle offers comprehensive coverage for dogs and cats, providing peace of mind for pet owners across the country. With a focus on exceptional customer service and a commitment to providing the best care for furry family members, Petplan has earned a reputation as a trusted and reliable provider in the industry. With customizable policies and fast claims processing, Petplan is dedicated to ensuring that pets receive the care they need when they need it most.

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3.625

Furbaby Expert’s Score

Details of the company

Name

Pet Circle pet insurance

Address

Not specified

Phone number

1800 951 130

Accidental injury

Yes

Routine care

No

Lifetime cover

TBD

Reimbursement rate

70% / 80% / 90%

Cooling off period

30 days

Excess options

‘360 Care’ including dental illness, behavioural conditions, Supportive therapies

Emergency boarding

Yes

Consultations, vet visits

Included

What's good about Pet Circle pet insurance!

Pet Circle Pet Insurance offers straightforward and comprehensive coverage with no sub-limits on claims. With an annual benefit limit of up to $30,000 and customisable reimbursement rates, it provides extensive protection for pets. The ability to choose any vet enhances its appeal. The policy also includes add ons for additional benefits such as dental illness and supportive therapies.

  • Coverage for cats
  • Coverage for dogs

Why should we choose Pet Circle Pet Insurance?

Pet Circle pet insurance believes that one of the struggles of pet owners is finding the right pet insurance. An in Australia, 9 out of 10 pets are not insured. So, Pet Circle pet insurance goes to the rescue.

Pros

  • High annual benefit limit ($30,000)
  • No sub-limits on specific conditions
  • Customisable reimbursement rates (70%, 80%, 90%)
  • $0 excess option available

Cons

  • Relatively new to the market
  • No routine care cover (similar to other pet insurance providers)

Location

Provider

Rating

Details

4.3

5767 reviews

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NA

0 reviews

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4.6

102 reviews

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0

0 reviews

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0

0 reviews

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NA

0 reviews

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Pet Circle Pet Insurance Reviews on Other Locations

These ratings are updated Monthly!

Pet Circle Pet Insurance Reviews

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Pet Circle pet insurance reviews on Trust Pilot

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Pet Circle pet insurance reviews on Google

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Pet Insurance Policies Offered by Pet Circle

The insurance quotes and policies listed are subject to change. For the most accurate and up-to-date information, please refer directly to the provider’s website.

Policy

Coverage

Annual limit

Benefit percentage

Excess

Optional extra benefit?

Comprehensive

Accidents & Illnesses

$10,000 / $17,500 / $30,000

70% / 80% / 90%

$150 / $75 / $0

‘360 Care’ including dental illness, behavioural conditions, Supportive therapies

Annual Premiums

For Dogs
Breed
1 year old
5 year old
Cavoodle

$59.60

$85.08

Labrador

$135.47

$189.26

Staffordshire Bull Terrier

$86.44

$121.95

For Cats
Breed
1 year old
5 year old
Domestic Shorthair Cat

$50.64

$37.58

British Shorthair

$45.77

$56.81

What pet parents say about Pet Circle pet insurance

G Scott Pet Circle Insurance has been very worthwhile for us and our cat Audrey. She has always been healthy but when she suddenly became unwell, we were so glad we had insurance. Pet Circle processed the claims quickly and without fuss. Its great value and the monthly payments fit into our family budget. I would recommend this insurance to any pet owner.
Source: Product Review
Malk Have been with them for 29 months and paying monthly only to find out I’m not insured as they were unable to verify my cats vet details. Only reason I found out is because I emailed questioning re refund for claims I put in in May. So rather than cancelling the insurance and notifying me they took the monthly payments out every month for 29 months. And after I emailed them telling them how disgusted I was they tried to take out another $51.06 last night even though they took the monthly payment out on 24 Sept!!! ‍
Source: Product Review
Victoria B. Agast Again – How could I possibly answer this question with only 2 days insurance. I find it offensive when comanpies like yourself appear to pressure new customers to write a review. Not happy Jan!
Source: Product Review
Terry S Customer Service is excellent. 1st claim submitted took 15 days to resolve. I waited knowing with the 1st claim they do a pre-existing assessment, but I initially thought 2 weeks was excessive, since the problem was an bite from another cat (no pre-existing there). Once I spoke with Customer Service and found out the trouble was on the VET end (Vet said they had no record of Ruby 'Smith', because Ruby was listed as Ruby Atkins, my husband's last name). Pet Circle resolved it very quickly. Lesson learn - make sure the last name of your pet at the VET matches the last name on the Policy. The only down side was they didn't contact me to tell me the VET said they did not have my cat on record. Upside - my 2nd claim was settled in 1 day. Again Excellent Customer Service.
Source: Product Review
Moira M I don't feel like this is a good value insurance policy. It is problematic as my vet can not send claims directly to the Pet Circle Insurance portal, which I understand should actually be a normal thing for your vet to do. Additionally it always seems that they won't pay out on any vet appointments, so I'm not sure that it is worth it. Considering changing provider.
Source: Product Review

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    FAQs about Pet Circle Pet Insurance

    Still have a few things you’d like to clear up about Pet Circle pet insurance? We’re here to help!

    1. Injury: 1 day for accidental injury
    2. Illness: 14 days for illnesses
    3. Specified Conditions: 6 months

    Pet Circle Portal from any device

    1. Network: Any registered vet in Australia.
    2. Accessibility: Direct payment to vets is available, reducing out-of-pocket expenses.
    1. Online chat
    2. Phone support, Monday to Friday 8am to 8pm AEST

    None available

    10% off the first year of pet insurance for new customers
    Get 2 months free when you sign up using the code PCI2FREE (terms and conditions apply)

    Please note: Promotional offers and discounts mentioned may vary and are subject to change. For the most current promotions, please visit the provider's website directly.

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