Furbaby Insurance

Medibank Pet Insurance

Medibank Pet Insurance offers comprehensive coverage for a wide range of injuries and illnesses, designed to protect pets from unexpected health issues. Their policies cover significant conditions like cancer, gastrointestinal issues, and skin diseases, along with protection against accidents such as motor vehicle incidents and snake bites. With flexible options for benefit percentages and excesses, Medibank provides extensive pet health support for a variety of needs.

3.725

Furbaby Expert’s Score

Details of the company

Name

Medibank Pet Insurance

Address

Locked Bag 9021, Castle Hill, NSW 1765

Phone number

132 331

Accidental injury

Yes

Routine care

Not included

Lifetime cover

Yes (based on policy)

Reimbursement rate

Up to 90% (varies by plan)

Cooling off period

Not specified

Excess options

Varies

Emergency boarding

Yes

Consultations, vet visits

Included

What's good About Medibank Pet Insurance

Medibank Pet Insurance provides strong coverage for accidental injuries, emergencies, and illnesses, including cancer and skin conditions. It includes emergency boarding and essential euthanasia, which adds value to the comprehensive plans offered. The option to waive the waiting period for cruciate ligament conditions upon certification by a vet is another attractive feature. For those seeking emergency-specific coverage, the Emergency Pet Care plan covers incidents such as poisoning and foreign object ingestion.

Why should we choose Medibank Pet Insurance?

Medibank Pet Insurance believes that one of the struggles of pet owners is finding the right pet insurance. An in Australia, 9 out of 10 pets are not insured. So, Medibank Pet Insurance goes to the rescue.

Pros

Cons

Location

Provider

Rating

Details

1.5

65 reviews

NA

O reviews

2.3

450 reviews

0

0 reviews

0

0 reviews

3.9

17 reviews

Medibank Pet Insurance Reviews on Other Locations

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Medibank Pet Insurance Reviews

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Pet Insurance Policies Offered by Medibank Pet Insurance

The insurance quotes and policies listed are subject to change. For the most accurate and up-to-date information, please refer directly to the provider’s website.

Policy

Coverage

Annual limit

Benefit percentage

Excess

Optional extra benefit?

Essential Pet Care

Covers accidental injuries and illnesses (e.g., snake bites, burns, cancer, skin conditions)

Varies by certificate

Up to 90% for vet expenses

Varies

Emergency boarding, essential euthanasia

Ultimate Pet Care

Comprehensive cover for accidental injuries and illnesses, including cruciate ligament surgery

Varies by certificate

Up to 80% for vet expenses

Varies

Emergency boarding, essential euthanasia

Emergency Pet Care

Covers accidental injuries, ingestion of foreign objects, and poisoning

Varies by certificate

Up to 80% for vet expenses

Varies

Emergency boarding, essential euthanasia

Annual Premiums

For Dogs
Breed
1 year old
5 year old
Cavoodle

$66.67

$96.34

Labrador

$94.77

$132.66

Staffordshire Bull Terrier

$85.18

$117.53

For Cats
Breed
1 year old
5 year old
Domestic Shorthair Cat

$39.85

$47.49

British Shorthair

$49.42

$35.44

What pet parents say about Medibank Pet Insurance

SRT I recently had to make the very difficult decision to cancel the health insurance for my beloved 16+ year old dog. As she has reached such an advanced age, and with her slowing down, it simply became too expensive, especially since we won’t be doing as much moving forward. I dreaded making that call—it was one I postponed for quite a while. It felt like closing a chapter, and that was hard. But to my surprise, the experience turned out to be unexpectedly comforting, thanks to Katrina. She was not only professional and courteous, but also incredibly kind and empathetic. In a moment that felt emotional and heavy for me, she brought lightness and understanding. Please pass on my heartfelt thanks to Katrina. She truly made a difference, and I believe she is a wonderful asset to your company. People like her are rare—make sure you hold on to her.
Source: Product Review
Paul H. I would like to give Nathan from Medibank private pet insurance a big thumbs up as he was very courteous and was able to sort my problem out very quickly and effectively. I was very happy with the service and couldn’t recommend him and Medibank enough.
Source: Product Review
Sue I have been with Medibank Private since my dog was a puppy in 2011. They have always paid promptly and been easy to deal with. I thought the latest policy was too expensive but that has been sorted out satisfactorily. I would recommend them for pet insurance.
Source: Product Review
Madhouse My 12 yr old dog has been insured with Medibank most of her life. We have made good use of the policy over the years and are very glad we took it out! Claims are promptly and clearly dealt with. Friends complain to me about their pet insurances and Im very glad we are with Medibank.
Source: Product Review
Chris H. Very happy with extremely thorough and careful service, due to some issues with the payment method on our account we fell behind on payments, and even though we needed a week to sort it out with our bank we were personally taken care of by the employee assigned to our case. Leading to an easy resolution that worked perfectly for our needs, without risk of our policy being cancelled. Having a young, high energy, large breed dog means that there is always going to be a risk of accident or injury, but knowing that our insurance is handled by a team of compassionate and understanding people is extremely comforting for our peace of mind.
Source: Product Review

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    FAQs about Medibank Pet Insurance

    Still have a few things you’d like to clear up about Medibank pet insurance? We’re here to help!

    Medibank Insurance Portal accessible from any device

    Injury: No waiting period for specified accidental injuries

    Illness: 30 days

    Specified Conditions: 6 months for cruciate ligament conditions (can be waived with vet certification)

    Network: Any licensed vet in Australia

    Accessibility: Direct payment to vets is available, reducing out-of-pocket expenses (assumed based on standard industry practices)

    Online Chat

    Phone Support: Available Monday to Friday 8am to 8pm AEST (assumed based on standard offerings)

    Emergency boarding and essential euthanasia coverage

    Option to waive cruciate ligament waiting period upon vet certification

    Promotional offers and discounts mentioned may vary and are subject to change. For the most current promotions, please visit the provider's website directly.

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